Privacy policy
At Peppo and Pets, we value and respect your privacy. This privacy policy describes how we collect, use, and protect the personal information you provide to us when you use our website. By using our website, you agree to the terms outlined in this privacy policy.
Collection of Personal Information
-
Information you provide to us: We collect personal information that you voluntarily provide to us when you make a purchase, create an account on our website, subscribe to our newsletter, participate in promotions, or communicate with us by email, phone, or other means.
-
Information we collect automatically: We also collect certain information automatically when you visit our website, such as your IP address, the type of device you are using, your approximate geographic location, the time and date of access, and website activity.
Use of Personal Information
-
Order Processing: We use the personal information you provide to process your orders, manage your user account and provide you with the requested service.
-
Communications: We may use your contact information to send you communications related to your purchase, such as order confirmations, shipping updates, and notifications of changes to our privacy policy or terms of service.
-
Marketing: With your consent, we may use your contact information to send you marketing communications about our products, promotions, special offers and news.
Personal information protection
-
Security: We implement technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration or disclosure.
-
Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Applicable Law
This privacy policy is governed by Spanish law, in particular by Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
Contact
If you have any questions about our privacy policy, please contact our customer service team. We will be happy to assist you and provide you with the information you need.